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        Terms & Conditions

Booking with us constitutes a contract and these terms and conditions apply in full and exclusively in any such contract. Reference to "Footscapes" in the terms and conditions, below, is a reference to the proprietors of the business, Paul Marsden and Liz Sharp.

The information in the whole of this website constitutes part of these terms and conditions. In particular, you are asked to take note of the sections "Walk categories and fitness levels" in the page "Walking in Crete"; "Transport/Car Hire" and "What to Bring - Walkers" in the page "Practicalities"; all of the "Prices and Booking" page.

Clients of Footscapes who wish to walk with us are expected to be healthy enough to undertake activities as described in the "Walking in Crete" page. Clients must not book with us if they have a known medical condition serious enough to prevent this. In case of any doubt, clients must consult their doctor & the responsibility for deciding to walk with us remains with the client in light of any medical opinion received.

Whilst we cannot insist, we strongly recommend that clients take out adequate travel insurance. This should include medical expenses cover and cover for loss/damage to personal belongings. Our walking activities probably constitute an "activity" holiday under most policies, but not something so extreme as to be excluded from cover. It remains, however, our clients' responsibility to check that any policy remains valid.

Footscapes reserves the right to terminate an accommodation and/or walking package without notice in the event of unacceptable behaviour by guests. In cases of such cancellation, Footscapes will refund the value of the unused element of the accommodation/walking package.

Clients' obligations to us in case of their need to cancel a booking are detailed in the page "Prices & Booking". Very occasionally, Footscapes may be forced to cancel all or part of a holiday booking due to unforeseen circumstances. In such cases, our obligations are as follows:

  • Where we cancel only the walking element of a holiday, we will endeavour to find clients an alternative walking package with another local provider. If this is not possible, we will refund in full the amount paid in respect of pre - booked walking packages.

  • In the extremely unlikely event that we are forced to cancel the accommodation element of a holiday, we will endeavour to provide similar or better quality accommodation locally, with no extra cost to our client. If this proves not to be possible, we will refund in full the amount paid in respect of accommodation. In no circumstances shall we be responsible for any consequential costs such as flights or car hire.

If, for any reason, clients cancel all or part of pre - booked walks or accommodation after arrival at our premises, we will not refund the cost of the cancelled walking/accommodation element(s). All other cancellations are dealt with in accordance with the table in the page "Prices & Booking".

Restrictions on bookings made with Footscapes:

  • We hold an EOT licence for accommodation in Greece. Consequently, we can accept bookings for accommodation both in the UK and locally.
  • We do not hold an EOT tourist office licence. This means that we are unable to accept bookings for tourist activities, including walking, from clients who have already arrived in Crete. If you find this website after your arrival in Crete and wish to book a guided walk, please contact EOT in Rethymno on (30) 28310 29148. They will put you in touch with a licensed tourist organisation.

In cases of dispute arising between Footscapes and their clients, Greek law shall be applicable in determining the outcome of such dispute.